Tim Burdsey

Tim’s interest and expertise lie in understanding how to engage professionals to deliver services that meet the needs of those people who are among the most excluded in our society. A key part of Tim’s work has been to develop processes and techniques to enable service users to work with us to develop solutions to the problems they face.

To date, Tim has conducted projects for national bodies including the Department of Health, the NHS, the Ministry of Justice, and the Department of Innovation, Universities and Skills, as well as with prisons, local authorities, healthcare organisations, and third sector agencies. The focus of this work has been developing new approaches to tacking social exclusion based on fresh thinking, creative techniques and innovative partnerships.

Since joining SHM, Tim has led a multi-disciplinary partnership of clinical, service delivery, and academic professionals to develop innovative approaches to workforce training and development that respond to changes in Government policy on the management and treatment of people with Personality Disorder. Tim also has experience of projects for private sector organisations, and has to date worked on assignments for Orange, the BBC, DHL, Yellow Pages and BT, to name but a few. As is often the case in SHM’s work, Tim has been able to draw on insights gleaned from these projects to invigorate and enrich SHM’s work in the public sphere. At the moment, and in response to developments linked to World Class Commissioning, Tim is interested in how deep customer insight can improve commissioning practice, and he has worked with a number of PCTs to explore how insight from service users can be gathered and applied by PCTs seeking to develop services that respond to local need.

Tim is motivated by a deep sense of public service, the opportunity to engage and collaborate with frontline staff working in different professional arenas, and the intellectual challenge of working with colleagues at SHM and other stakeholders to develop innovative solutions to seemingly intractable social and organisational problems.
Sophie Manham
Henrietta Moore
Maurice Biriotti

Anna Kydd
Alev Zahir
Alexandria Broe
Celia Newman
Chris Paouros
Claire Askam
Erica Toth
Kate Peden
Lauren Baxter
Neil Green
Nigel Shardlow
Paul Gillooly
Polly Woodford
Rachel Foster
Richard Suthers
Rmishka Singh
Rose Dowling
Sarah Tyler
Stephanie Sharro
Steve Potts
Tim Burdsey